Privacy Policy

Effective Date: [June 11th 2025]

Generations Electronics and Allied Ltd (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (https://gea.ke) or use our services.

1. Information We Collect

We may collect the following types of information when you interact with our site:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (via secure third-party processors)

b. Non-Personal Information

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the site

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate order updates or promotional offers

  • Improve our website and services

  • Prevent fraud and ensure site security

  • Comply with legal obligations

3. How We Share Your Information

We may share your information with:

  • Payment gateways (e.g., M-Pesa, card processors) to complete transactions

  • Delivery partners for order fulfillment

  • Service providers that help us operate our website (e.g., web hosting, analytics)

  • Legal authorities when required by law or to enforce our Terms & Conditions

We do not sell your personal data to third parties.

4. Cookies and Tracking Technologies

We use cookies to:

  • Enhance your browsing experience

  • Remember your preferences

  • Track website usage for analytics

You can manage or disable cookies via your browser settings, though this may affect site functionality.

5. Data Security

We implement industry-standard security measures (e.g., SSL encryption) to protect your data. However, no online transmission is 100% secure, so we cannot guarantee absolute protection.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to your information

  • Withdraw consent for marketing communications

  • Request deletion of your data, subject to legal or contractual obligations

To exercise these rights, email us at: chat [@] gea.co.ke

7. Third-Party Links

Our site may contain links to third-party websites (e.g., payment platforms, manufacturers). We are not responsible for the privacy practices of these sites.

8. Children’s Privacy

Our website is not intended for use by children under the age of 18. We do not knowingly collect personal information from minors.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of the site after changes means you accept the updated terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 chat [@] gea.co.ke
📞 +254 [0] 715 273 273
🌐 https://gea.ke