FAQs
What types of electronics do you sell?
| We sell a wide range of electronics including smartphones, laptops, tablets, TVs, home appliances, gaming consoles, accessories, and more. |
Are your products genuine?
| Yes, all our products are 100% genuine and sourced from authorized distributors and manufacturers. |
Do your products come with a warranty?
| Yes, all our electronics come with a manufacturer’s warranty. The warranty period depends on the product and brand, typically ranging from months to years. |
Can I shop online?
| Yes, all our products are 100% genuine and sourced from authorized distributors and manufacturers. |
Do you offer delivery services?
| Yes! You can shop easily through our website. Simply browse, add items to your cart, and check out securely. |
How long does delivery take?
| We have same day delivery for orders placed before 4PM in Nairobi and next day delivery countrywide. |
What is your return policy?
| If your item is faulty or not as described, you can return it within 7 days of purchase. The product must be unused and in its original packaging. You must also provide proof of purchase |
Do you offer Lipa Pole Pole items?
| Yes, we have different Lipa Pole Pole collaborations especially for mobile phones.Contact us on 0715273273 to learn more. |
Do you repair spoilt products?
| Yes, we offer repair services for all our products. You might be charged to repair depending on warranty and issue presented. |
Contact Us
For questions or support, please contact us at:
📞 +254 [0] 715 273 273
📧 chat [@] gea.co.ke
