About Generations
Electronics & Allied
2003
Our journey of growth and success is marked by milestones, from becoming the trusted distributor of Kencell products in 2003, evolving through Celtel and Zain. Along the way, we've garnered accolades including Best FMCG Distributor, Regional Distributor of the Year, and recognition from leading mobile phone manufacturers like Samsung, Tecno, Xiaomi, Infinix, Itel, Oppo, Vivo, Neon Ray and also Buy Now Pay later Partners i.e. Watu Simu, Wabeh and Easy buy.
2007
Our story doesn't end there. In 2007, we expanded our horizons by partnering with Safaricom, earning accolades such as Best Distribution Model and Most Promising Safaricom Dealer. Our commitment to excellence and innovation has made us a Platinum Safaricom dealer and a household name in the electronics retail industry.
Our Team
At Generations Electronics, our team is our greatest asset. We pride ourselves on recruiting, training, and retaining talented individuals who embody the values of performance, teamwork, and integrity. As a top 5 retailer for every major smartphone brand in Kenya, we offer a wide range of products and services, from smartphones and laptops to household appliances and connectivity solutions.
What truly sets us apart is our unwavering dedication to customer satisfaction. We don’t just sell products; we provide an immersive retail experience and rigorous after-sales support, ensuring that every customer finds absolute contentment and a vivid understanding of their options.
Join us at Generations Electronics, where the possibilities are limitless, and your satisfaction is guaranteed.
Vision
Mission
- Empower customers with delightfully memorable experiences, igniting their loyalty and dedication.
- Elevate employees by fostering a safe, productive, enjoyable, and fulfilling workplace, offering a transformative journey of growth and lifelong impact
- Empower partners through our commitment to excellence, reliability, and consistently exceeding expectations.
- To be an integrated force for good and source of pride to the community.
Core Values
- Teamwork
- Optimism
- Discipline
- Reliability
- Innovation
- Versatility
- Excellence
Our Awards
DOYA AWARDS 2015
Best performing Dealer – Nairobi East Region
SAFARICOM DEALER OF THE YEAR AWARDS 2017
Best Distribution Model
SAFARICOM DEALER OF THE YEAR AWARDS 2008
Most Promising Dealer
BEST PERFORMING MPESA AGENT STORE PER SALES AREA 2015
Kitui, Nairobi East Region
BEST PERFORMING MPESA AGENT STORE PER SALES AREA 2015
WOTE – Kitui, Nairobi East Region
BEST PERFORMING MPESA AGENT STORE PER SALES AREA 2016
Kitui, Nairobi East Region